Privacy Policy

1. Privacy Policy

1.1 NIBO Group Pty Ltd (NIBO, or we, us, or our) values your privacy and is committed to protecting your personal information.

1.2 NIBO Group Pty Ltd complies with the Australian Privacy Principles outlined in the Privacy Act 1988 (Cth) and other relevant laws and codes. This document details our policy for collecting and managing personal information.

1.3 This Privacy Policy does not apply to:

  • Corporate information (unless it pertains to an identifiable individual);
  • Information collected when you access external websites linked from our website (Site). In such cases, the privacy policy of the respective website owner applies, and we are not responsible for their handling of your personal information;
  • Categories of information not covered by the Privacy Act.

 

2. Collection of Information and Personal Information

2.1 NIBO Group Pty Ltd may periodically collect and retain personal information from clients, customers, employees, contractors, and other individuals. This may include your name, address, phone number, email address, age, gender, and details about products or services you inquire about or purchase from us (Information). Some of this Information may qualify as Personal Information under the Privacy Act 1988 (Cth) (Personal Information).

2.2 We may gather Information when you provide it directly to us, use our products and services, or visit our Site.

2.3 We will collect Personal Information only through lawful, fair, and non-intrusive methods.

2.4 On our Site, we may collect Information:

  • Via “cookies” when you visit. A “cookie” is a small data file transferred to your computer’s hard drive, identifying your browser but not you personally. Cookies are a common tool used by websites. You can disable cookies in your browser settings, though this may limit access to some services on our Site;
  • When you voluntarily provide Information, such as when requesting details about our products or services or applying for a job via our Site, including by email.

2.5 We collect Information on our Site to:

  • Address inquiries, requests, and applications (e.g., job applications);
  • Manage and document our relationship with you;
  • Build a data profile to customize services and improve our Site’s content;
  • Send you updates about our products and services. By providing Information, you consent to these uses, though you may opt out of marketing communications by notifying us.

 

3. Use of Personal Information

3.1 We collect, hold, and use Personal Information primarily to:

  • Run our business operations;
  • Communicate with individuals, clients, and contacts;
  • Perform general management and reporting tasks;
  • Facilitate recruitment and employment processes. Failure to provide Personal Information may limit our ability to address these purposes.

3.2 We may use Information, including Personal Information, about you:

  • For internal and marketing purposes, including those of our related entities, to deliver our products and services;
  • To send you information about NIBO Group Pty Ltd and our offerings. You can opt out of direct marketing at the point of collection or later by informing us;
  • With your express or implied consent;
  • For purposes related to why you provided the Information, if reasonably expected;
  • As permitted or required by law, including for law enforcement, public health, or safety reasons.

 

4.Disclosure of Information

4.1 We will not disclose your Personal Information except:

  • To our related companies or government bodies, as needed to provide our services;
  • With your consent;
  • In legally mandated situations involving law enforcement, public health, or safety.

4.2 We will not sell, rent, lease, or trade your Information, including Personal Information, with any third party.

 

5. Transfer of Information Outside Australia

5.1 We will not transfer your Information, including Personal Information, outside Australia unless:

  • You consent to the transfer;
  • We reasonably believe the overseas recipient adheres to privacy standards similar to Australian laws or is bound by a comparable legal framework, with enforceable mechanisms available to you.

5.2 If Information is transferred overseas under 5.1, we will maintain its confidentiality and take reasonable steps to ensure the recipient complies with Australian privacy laws.

 

6. Security, Access, and Correction of Information

6.1 We will take reasonable steps to ensure all Information we collect or use is:

  • Accurate, complete, and current;
  • Stored securely;
  • Accessed only by authorized personnel for permitted purposes.

6.2 We have established measures to protect the security and confidentiality of Information, whether in digital or physical form.

6.3 Contact our Privacy Officer if you:

  • Want to access or update your Personal Information;
  • Request removal of your Personal Information from our records;
  • Believe your Personal Information is inaccurate, outdated, or incomplete and wish to correct it;
  • Have concerns or questions about our privacy practices or use of Information. If unsatisfied with our response, you may escalate your complaint to the Australian Information Commissioner.

6.4 Reach our Privacy Officer at: info@nibo.com.au

 

This policy was last updated 16 October 2024.